Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

In person delivery by our couriers.We have a pick-up station at Bihi Towers where you can get your product.

How Long Will It Take To Get My Package?

Delivery takes a maximum of 2 days

PAYMENT

What Payment Methods Are Accepted?

MPESA,Visa ,Mastercard & Cash

Is Buying On-Line Safe?

Yes it is since you pay only when you receive your package.

Order & Retunrs

How do I place an Order?

On any product view, use the Add to Cart or Buy Now button to place an order

How Can I Cancel Or Change My Order?

You can call us on 0739780473 within one hour of placing an order

Do I need an account to place an order?

No.We have a Guest Check out option once you place an order

How Do I Track My Order?

Go to Track My Order page and type you order number

How Can I Return a Product?

just call us on 0739780473 and we will guide you.
We’re Here to Help ! Contact us

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